Recommended session guides (PDF):
Concur AdministratorFinance ProfessionalTravel ProfessionalInterested in SAP Concur SolutionsSmall-Medium Size BusinessFilter Sessions
Keynote
Hear directly from SAP Concur leaders as they share exciting updates about recent product innovations and what's happening next.
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Networking Break
Connect with new friends, and exchange takeaways from the morning's keynote. Share tips and best practices, and enjoy light conversations before breakout sessions begin.
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Professional Development Workshop
Beyond the technical skills and tips you'll pick up at the event, we want you to leave Fusion Exchange with actionable take-aways to enhance your career growth and lead your team more effectively. Join this professional development workshop for a motivational and empowering break in the day.
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Where to Go When You Need to Know: Admin Resources
As an SAP Concur admin, you have access to support resources and the ability to extend the value of your solution. Learn what resources are readily available for you and how you can bring in an expert to help free up your time for other tasks.
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Tips, Tools, and Technology for Establishing Compliance at the Core of Your Programme
Reducing non-compliant spend is essential for running a successful programme. Whether you're just beginning or well into your SAP Concur journey, gain valuable ideas to elevate your compliance procedures and learn about the most recent innovations in identifying fraudulent spend. Topics will include enforcing policy, tax digitalisation, AI technology, and more.
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The Evolution of Concur Travel: Deep Dive on Recent Innovations
Business travel is changing. So are we. Review updates made to Concur Travel that provide increased control and compliance, enhanced visibility, and better experiences for travellers. We'll dive into what is available for you today, future innovation in this area, and give you a chance to ask the questions we know are top-of-mind.
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Where to Go When You Need to Know: End User Resources
Learn what materials and resources are readily available for your end users. Discover where to direct employees to access the educational resources they need and how to bring attention to them effectively.
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Connect and Collaborate: Small Group Discussions
The theme of the day is exchange - exchange questions, ideas, and contacts. With this rare opportunity to engage with peers in-person, take advantage of time dedicated to making connections and collaborating on what is top-of-mind in the industry. Our facilitated discussion will ensure you walk away with a new perspective, or even better, an expanded network.
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Everything You Need to Know: SAP Concur Mobile App
Learn how to enhance the end user experience through the SAP Concur mobile app. Uncover features of the app, best practices for putting them to use, and how to increase employee adoption and satisfaction.
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Navigating Sustainable Futures in T&E
With upcoming regulations and sustainability trends, you need to ensure your Travel and Expense programme is ready and adaptable for what could come next. Discover key insights on understanding and complying with environmental standards, while exploring pathways towards a greener future. We'll offer essential guidance for businesses and travellers committed to environmental stewardship.
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Upgrading the Travel Allowance Service to Meet Your Needs
Learn how the Travel Allowance Service can support the needs of your organisation. Hear how you can take advantage of the opportunity to upgrade and what this has looked like for others through real examples of common use cases.
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Let's Talk E-Receipts
Understand how different types of electronic receipts are sent into SAP Concur solutions and learn best practices for configuration.
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Lunch
Lunch will be available in the Expo - grab your meal and network with new connections!
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Solution Showcase: Evolution of Concur Travel
We've re-platformed Concur Travel to feature a new, consumer-like experience, robust content, and smart solutions. It aims to make everyone involved in booking and expensing business travel more productive. Take a look at our new experiences for rail, car rental, hotel, and air.
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Trends and Transformation: The Future of Payments
The acceleration of technology in financial platforms is opening new possibilities for the T&E industry. We'll explore the potential opportunities and challenges these bring with respect to near real-time data, more robust controls for card programmes and various card products with a panel of experts from players across the ecosystem.
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Top Reports to Drive Impactful Change
With all the reports available, how can you be sure you're utilising the right ones for your business? Travel, expense, accounts payable - you name it and we can tell you the top reports and dashboards for showcasing the metrics you need. Make sure you're leveraging the right KPIs and tools available to you.
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Mastering Change Management
Sometimes the only constant you can count on is change. When your business is undergoing a transformation, all people and processes are impacted. What should you be thinking about? What changes will be made to your systems? How can you drive adoption and navigate employee resistance? Allow us to answer these questions and more as we discuss best practices for change management.
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Charting the Course: Key Insights of GDS NDC
Let's explore what you need to know about the NDC journey, from product selection, to booking and beyond. Gain valuable insights as we share our experiences and demonstrate the new differences.
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More Than a Buzzword: The Present and Future of AI in Travel and Expense
AI is making an impact in the travel and expense space and we want to make sure you are well equipped to take advantage of it. We'll dive into how SAP Concur solutions are currently utilising this rapidly-evolving technology, our plans for the future, and how it will impact the roles and strategies of T&E professionals.
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SAP Solution Integrations: Making Connections to Your System
Learn what integrations are available within SAP Intelligent Enterprise Suite to help you better manage the end-to-end business process for booking travel and managing employee-initiated spend. We'll demystify the challenges of integrating other SAP products, including S/4HANA, SAP BTP, and more.
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Happy Admin, Healthy Programme: Tips for Improving Your Experience as an Admin
It's easy to get caught up in improving the employee experience for everyone else, but you're the one in the depths of your programme day-to-day. There are processes that can be made more efficient, so you can have more time for tasks that matter. Learn and share with peers on finding ways to make admin life easier.
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Streamlining Success: Best Practices In Accounts Payable
Explore the strategies and techniques that can propel your business towards streamlined operations and financial excellence. From invoice processing to vendor management, learn how to increase visibility of spend and reduce errors in accounts payable. Hear from peers on how to overcome challenges in procurement and take your programme to the next level.
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Maintaining and Using Delegates in Concur Expense
Let's walk through the details of what a delegate is in Concur Expense, the setup and maintenance on the admin's side, and how to act as a delegate on the user side. We'll highlight recent changes to the feature and key tips and tricks to be aware of.
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Networking Drinks
Celebrate the end of Fusion Exchange EMEA and enjoy light refreshments with peers and new connections you made during the day.
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