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Why attend Concur Fusion 2017

Incomparable networking opportunities

With more than 2,000 people expected to attend, you'll have the ability to network with peers from around the world. You can also add even more value to your Concur solution by connecting directly with Concur product experts and partners.

A very first look at the latest from Concur

You can expect to hear about new features and enhancements which are always unveiled at Fusion. You will be the first to learn what new reports, solutions and features you can take back to your organization, ahead of the curve. You can also expect to hear Concur leaders discuss our vision for the next year and beyond.

The ultimate Concur classroom

Fusion 2017 will offer over 80 breakout sessions, plus daily keynotes and interactive demos. As an added bonus, attendance provides you with the opportunity to earn Continuing Education Units to support your professional development.

Personalized consulting for solution optimization

Complimentary consulting sessions are a hot commodity at Fusion. After all, not every organization is configured the same. You can even schedule your consulting session in advance. In addition to one-on-one consulting sessions you will also find demo stations on-site which will help you build more knowledge about the solutions you’ve implemented or preview new ones.

Fusion is worth the cost because there's so much that you can learn. There's so many people you can meet and there's just so much out there that you didn't know was there before and you can utilize what you learn just by connecting with people"

Carolyn Spence,

Corporate Travel Program, Allen Vanguard

Concur Fusion justification letter

Download this justification letter that can help explain the benefits of attending Concur Fusion 2017 and send it to your manager.

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Frequently asked questions

Where is Fusion 2017?

Fusion 2017, Concur’s annual client conference, will take place at McCormick Place West in Chicago.

When does registration start for Fusion 2017, and what is the cost?

December 1 - January 13 — Early bird rate: $1095
January 14 - February 28 — Advance rate: $1295
March 1 - 17 — Standard rate: $1595

Why should I attend Fusion 2017?

Fusion 2017 is Concur's premier client event, where Concur clients, partners and staff connect, collaborate and inspire. If you’re looking to maximize the value of your Concur solution, Fusion 2017 is definitely the place to be.

What time is check-in for Fusion 2017?

Event check-in begins Tuesday, March 14 and will run from 8 a.m. to 8 p.m.

Which meals are provided at the conference?

The following meal functions are included as part of the conference registration fee:

  • Tuesday, March 14: Welcome Reception & Expo Opening (cocktails and heavy appetizers)
  • Wednesday, March 15: Continental breakfast, lunch, refreshment breaks and Happy Hour (cocktails and lite appetizers)
  • Thursday, March 16: Continental breakfast, lunch, refreshment breaks and Social Event (dinner included)
  • Friday, March 17: Continental breakfast, refreshment break
What is the recommended attire for the conference?

Business casual attire is suggested for all conference functions, with the exception of Thursday evening’s social event, which is casual. Meeting room temperatures are cool, and the Chicago climate can vary; we suggest you wear layered clothing for comfort and flexibility.

Will continuing education credits be available to Fusion attendees?

We are working towards getting sessions approved for credits. We will be scanning badges at the doors to our education sessions to ensure all attendees have the opportunity to support the recertification process. It is the responsibility of the Fusion attendee to follow the procedures of the organization in which they recertify to ensure CEU credits are issued.

Will I have the opportunity to schedule a (45-min) one-on-one consulting session?

Yes. You can request a consulting session while registering for Fusion. Consulting sessions are being offered on a first-come, first-serve basis, but Concur will try to accommodate all requests. During the consulting session, a Concur expert will answer questions specific to your company’s solutions. If you have additional questions, please e-mail ConsultingSessions@concur.com.

NOTE: Consulting sessions do not occur during general sessions and meals. You will need to miss an education session to attend a consulting session.

Will I have the opportunity to meet with the Concur Customer Experience team?

Yes. The Concur Customer Experience team will have a booth in the Expo Hall and would love to meet with you. This is your opportunity to share your feedback and help us learn how we can make your experience with Concur even more effortless. See the Concur Customer Experience at Fusion page for more information.

Cancellation policy:

A full refund (minus the cancellation fee of $50) will be issued for cancellations received on or before January 13, 2017. Cancellations received between January 13 and February 10, 2017, will be subject to a 50% cancellation fee. No refunds will be issued for cancellations received after February 10, 2017.

All requests for refunds must be made in writing to Fusion Registration Support. Concur reserves the right to deny refunds. A cancellation fee of $50 will be subtracted from the registration fee and the remainder will be refunded via the original method of payment. Concur cannot postpone registrations and/or transfer fees to future Fusions. Cancellations made after the cancellation deadline and no-shows for the conference will result in forfeiture of the entire registration fee.

Exceptions to the cancellation policy:

Concur recognizes that serious issues may arise that could prevent an attendee from canceling their registration within the timeframe prescribed above. There are four (4) acceptable reasons for canceling after the cancellation deadline:

  • Serious illness or disabling injury – either you or an immediate family member (spouse, child, parent, etc.)
  • Death in the immediate family
  • Unexpected military duty call-up
  • Civil disobedience or acts of terrorism/war

In the event the registrant is no longer able to attend the conference, substitutions of a business colleague/co-worker will be accepted until February 28, 2017, at 5:00pm EST, with a $50 processing fee. The original registrant must submit the replacement's name and contact information in writing to Fusion Registration Support

Substitution policy:

If you are unable to attend Fusion 2017, substitutions of a business colleague/co-worker will be accepted until February 28, 2017, at 5:00pm EST, with a $50 processing fee. The original registrant must submit the replacement's name and contact information in writing to Fusion Registration Support

Can I bring a guest to the social events?

Yes, guests are welcome to attend the social events for a fee. It costs $100 for a guest to attend the welcome reception and it costs $150 for a guest to attend the social event. You can purchase a pass or passes when registering or on-site.

How do I make changes to my hotel reservation or cancel my room?

You may log back into your Fusion registration record to edit your housing reservation or cancel your room. Please enter your username and password and click "Continue". Then click through to your Accommodations page to either make edits or select “Cancel this room reservation request”.

If you need to cancel your reservation(s), you must do so at least seventy-two (72) hours prior to your scheduled check-in date. If you do not cancel your reservation(s) seventy-two (72) hours prior to your scheduled check-in date, your first night's deposit will not be refunded. Cancelling your hotel reservation does not automatically cancel your Fusion registration. To cancel your conference registration, please contact Fusion Registration Support.

When will I get a hotel room email confirmation?

During the week of February 20th, your room reservation will be transferred to the hotel’s system, at which time you will receive a confirmation email from the hotel.

Will I be charged a deposit for my hotel reservation?

If you are staying at the Hyatt Regency McCormick Place, your credit card information will be held as a guarantee. If you are staying at the Hilton Chicago or Palmer House Hilton, your credit card will be charged a deposit in the amount of one night's stay during the week of February 20th.

Can I check out of the hotel early?

If booking your stay at the Hilton Chicago or Hilton Palmer House, an early departure fee of one night’s stay will be charged if you decide to depart sooner that your reservation departure date.

Who should I contact if I have questions?

Registration and General Questions: ConcurRegistration@aasitebuilders.com

Sponsorship and Exhibitor Opportunities: sponsorships@concur.com

Consulting Sessions: ConsultingSessions@concur.com

Analyst Meetings: analyst@concur.com

Media/Press Inquiries: concurpr@concur.com